Privacy Policy
This Privacy Policy is provided by CT7H (also referred to as “CT7H”, “we”, “us”, or “our”)
This privacy policy applies to the ‘CT7H Service.
We take the security of the data and information we hold seriously and are committed to protecting and respecting your privacy. This Policy is designed to help you understand what kind of information we collect in connection with our websites and online services and how we will process and use this Personal Data.
This Policy describes how and why we collect, use, share, retain and safeguard Personal Data. This Policy also sets out your individual rights and who you should contact if wishing to discuss the use of your Personal Data.
Please read the Policy carefully to understand our practices regarding your Personal Data and how we will; collect, use, share, secure and retain it.
COLLECTION OF PERSONAL DATA
When you use our websites, services, or enter into an agreement with us to provide products and services, we ask you to give us some of your Personal Data to enable us to carry out these services or contractual obligations that affect you.
Failure by you to provide the requested information may prevent or delay the fulfillment of these obligations, and consequently have an impact on you. We also collect your Personal Data at other times, for example when you contact us directly. We are committed to keeping all the Personal Data we hold about you secure, private and confidential. This Policy explains why we need to collect your Personal Data and what we do with it. It also sets out the legal basis on which we collect and use your Personal Data and outlines the rights you have under Data Protection Federal Law and General Data Protection Regulation (“GDPR”) (Regulation (EU) 2016/679).
What is Personal Data?
Personal Data is information relating to an identified or identifiable natural person.
There are three scenarios when we may be collecting your personal data:
When browsing or interacting with www.ct7h.net website.
As an individual who has been asked by an to verify their identity using our CT7H.
In each of these scenarios different Personal Data may be collected and be used or shared differently, However your data remains secure and is only retained by us for as long as it is needed. What Personal Data is collected and how it is used or shared is described below.
How do we use Personal Data collected by us?
When you browse our website www.ct7h.net we will collect the Internet Protocol (“IP”) address of the device you are using, but will be unable to identify you at this point. We collect this data so that we can identify where customers are dropping out of the websites and to identify areas of improvement to make the experience more engaging for our customers.
We use cookies on our website, so please see our Cookie Policy below for more information.
When you have consented to receive news or marketing from CT7H or when you have requested contact with CT7H, for example Contact Center via Text Messaging, we may collect the following information from you:
●Your first and last name;
●Email address (so that we contact you and/or send the marketing to the right place);
●Work Phone number (so that we contact you regarding services, events or promos);
●The marketing preferences indicated by yourself, such as receive our newsletter and your areas of interest and how you want to be marketed to
●A record of your consent to confirm what you have consented to and when.
● You request further information from us by completing a form on our websites in relation to our products and services, your details will be added to our marketing database to receive marketing from CT7H relevant to the products and services you have an interest in. We will collect the following data from you:
When you enter into discussions or an agreement with CT7H to provide products and services, we will collect additional information, which is necessary for:
● The creation of, or the ongoing performance of the contract we have with you, such as billing information;
● Providing service updates or additional information related to the products and services CT7H is providing to you or other services available from CT7H.
● All personal data we collect is held electronically within our Customer Relationship Management system (“CRM”)
Once you Sign Up to our website www.ct7h.net, you will be asked to provide some or all of the following information:
● Your full legal name (including any middle names)
● Your email address (so we may confirm you are the individual to be verified and as part of your overall identity profile)
● Your mobile and/or landline number (so we may so we may confirm you are the individual to be verified via SMS and as part of your overall identity profile)
● Your date of birth (so as to assist in verifying your identity and to ensure you are 18 years or older and are able to provide you legal consent to this process)
● Your sex (so as to assist in verifying your identity when checking identity documents and third party sources)
● Your current residential address
● An image of your legal identity document such as a Passport, Driving Licence or Identity Card (We use this to aid in you identification and to assist in confirming the other details you have captured. To confirm the validity of the identity document we will also store the information printed or stored on the document such as, but not limited to;
● Document type (e.g. passport, driving licence or id card)
● Identity document number
● Issuing country/authority and issue date
● Expiry date
● Place of birth
● Nationality
● Date of birth
● Residential address
● Image of individual on or stored in the id document.
● Images of your face (so as to confirm you are the individual on the identity document and that you are the person presenting it often referred to as a liveness test)
Once this information is collected, we will perform checks on this data to assist in verifying its accuracy and validity. These checks may include sharing your data with select organizations so as to:
● Verify the integrity and validity of your identity document and to confirm your identity.
● Your current residential address may also be used to search government, credit agency header and utility company databases to verify you live at that address
● We may also use this information to search international sanction lists and Politically Exposed Persons (“PEP”) lists to aid in the prevention of fraud and other financial crimes.
● Reporting to the provider who asked you to use CT7H
● Under the data protection legislation we are known as the data processor for this information. We collect information as agreed with the party who has asked you to use our CT7H service. We are answerable to them as well as you, and we will provide the sufficient information to validate you but we will remain as your Data Controller, not sharing sensitive information to the other party.
Sharing Personal Data
We use selected organizations to help us deliver the service we provide. When you provide consent for us to verify your identity, we may share your Personal Data with:
Our service providers who provide data processing services to us. We only share the data that’s necessary for them to provide their services, check your identity, address and source of funds, and to prevent fraud and financial crimes.
The party that asked you to use CT7H service.
We may also share your Personal Data with government bodies, law enforcement agencies, courts or other third parties to comply with our legal obligations or lawful disclosure requests.
Securing Personal Data
We are committed to ensuring the confidentiality of the Personal Data that we hold, and we continue to review our security controls and related policies and procedures to ensure that your Personal Data remains secure.
When we contract with third parties, we require that they have appropriate security, privacy and confidentiality measures in place to ensure that Personal Data is kept secure.
Retention of Personal data
We keep your personal data to ensure that you stay verified for as long as you want to use our services.
How do we keep contact with you?
We will give you or your organization information about the products and services we provide. If we need to get in touch, we will write to you by email, text messaging or the contact method chosen by you in the Registration Form. To make sure you can receive information and communications from us, please make sure you tell us whenever you change your name, address, phone number or email address.
Based on your preference you may be contact by us from the following channels:
Text messages. We use text messaging to communicate with you about our services. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt-out of text messaging at any time by replying to any message with STOP contacting us at help@CT7H.net. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Company, and you may opt out of those in a similar fashion.
Instant Messaging Apps. You can be contacted via Whatsapp or the instant messaging application of your choice. You can opt-out from receiving our newsletters anytime, just by sending a message, or you can change your preference in your account page at www.ct7h.net
Email. If you chose email as your preferred contact channel, you will receive newsletters, promos, and marketing information to your registered email address. To Opt-Out from receiving this information, just need to click the opt-out link at the bottom of our emails.
SMS By providing your mobile phone number, you consent to receive SMS messages from CT7H related to Customer Assistance .
- Message Frequency
Message frequency may vary.
- Message and Data Rates
Standard message and data rates may apply.
- Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
- Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at help@ct7h.net
- Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at https://www.ct7h.net/privacy-policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Portability
Where processing is based on consent or performance of a contract, you have the right to data portability. We must allow you to obtain and reuse your Personal Data for your own purposes in a safe and secure way without this affecting the usability of your data. This right only applies to Personal Data that you have provided to us as the Data Controller.
Object to Processing
Where processing is based on legitimate interests, you have the right to object to us processing your data. We will consider your request to discontinue processing your data in relation to our legitimate grounds for the processing. With Ful Verify service your refusal to continue processing may change your relationship with your professional service provider that uses us to verify your identify.We may keep basic data to identify you and retain it solely for preventing further unwanted processing.
Right not to be subject to automated decision-making and profiling
If we have made a decision about you based solely on an automated process (e.g. through automatic profiling) that affects your ability to use the services or has another significant effect on you, you can ask to not to be subject to such a decision unless we can demonstrate to you that such decision is necessary for entering into, or the performance of, a contract between you and us. Even where a decision is necessary for entering into or performing a contract, you may contest the decision and require human intervention. CT7H service uses an automated process within its service. There are no automated decision making or profiling services operated by Us.
Exceptions to your rights
There are exceptions to a number of these rights and not all rights will be applicable in all circumstances, but we will always respond to any request related to your rights within a month. If we are unable to do so, we will inform you of the reasons for the delay. You are not required to pay any charge for exercising your rights.
Cookie Policy
Our site and online services use cookies to distinguish you from other users of our site.
What is a Cookie?
A cookie is a small file of letters and numbers which asks permission to be placed onto your computer’s hard drive. Once you have accepted a cookie the file is added to the hard drive of your computer. Cookies help analyze web traffic and lets web applications respond to you as an individual. Web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better browsing experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Data controller
Under the data protection legislation, we are known as the data processor for the information we hold about you through CT7H. We collect information as agreed with the party who has asked you to use CT7H. We are answerable to them as well as you, providing them with the information you allow us to share. We remain as your Data Controller, and will not disclose your information unless you authorize us.
This means that Tiller acts as the data controller of some of your personal information if you are:
Use of Cookies
We implement the following type of cookies in our website:
Strictly necessary cookies
These cookies are essential to enable you to move around our websites and online services and use its features, such as accessing secure areas of our websites or online services.
Performance cookies
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Functionality cookies
These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features.
How to control Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling or blocking may prevent you from taking full advantage of websites, including ours. When deleting cookies, please be aware that cookies that are already stored on your computer will not be affected. For that reason, you might want to delete the cookies already stored on your computer before deleting cookies on your browser.
Policy Changes
From time to time, we may update this Policy. You can see the latest version on www.ct7h.net
If you have questions about this Policy, or need further information about our privacy practices, please write to us:
Data Controller
CT7H LLC
15442 Ventura Blvd
Ste 102 1508
Sherman Oaks, CA 91403
If you wish to raise a complaint about how we have handled your Personal Data, you can contact us and we will investigate the matter.
Data Protection Complaints
Date of Issue: 06/17/2025
Last Update: 08/21/2025